There are three different ways to use your Meal Plan for dining halls, retail, on-campus delivery and everything in between.

Meal Swipes are the building blocks of your Meal Plan. These get you access into our signature dining halls, Chase (south campus) and Top of Lenoir (north campus).

How do I use my Meal Swipes?

Once you’ve signed up for a meal plan, your Meal Swipes are ready to use. Simply go to either of our dining halls and  scan your One Card with the cashier at the register, or use our new mobile ordering tool (GET app) to have your meal ready for pickup when you arrive! That’s it! One Meal Swipe will be taken from your account and you’re free to eat or drink anything you like while you’re in the dining hall for that swipe. Want to fill a plate with M&M cookies? We won’t tell anyone. Want seconds of some mac & cheese? Obviously you do – go for it. Our mac & cheese is insanely good (it’s made with love. And butter).

How many Meal Swipes do I have?

That depends on your meal plan. Every meal plan has a total number of allowable meals per week. You can use these swipes any day, during any meal period! Every Thursday morning you will have a fresh new batch of Meal Swipes to use!  (Sorry, Meal Swipes don’t carry over to the next week and they expire on Wednesday at midnight.)

Weekly 21: 21 meals per week
Weekly 14:  14 meals per week
Weekly 6: 6 meals per week

When can I use my Meal Swipes?

Meal plans for Fall 2020 begin on Monday, August 03, 2020. Meal Plan Holders may have a maximum of two meals per meal period and there must be at least 15 minutes between first and second order. Subject to the operating hours of the dining facility, Meal Periods are designated in the dining tracking system as:

  • Breakfast: 5AM – 10:59AM
  • Lunch: 11AM – 1:59PM
  • Late Lunch: 2PM – 4:59PM
  • Dinner: 5PM – 8:59PM
  • Late Night: 9PM – 3AM

That is to say, if you use a Meal Swipe to grab breakfast at 8AM, you won’t be able to use another PLUS or Meal Swipe until 8:15AM. So plan your meals accordingly.

Can I use my Meal Swipes outside of the dining halls?

Nope, sorry! They’re just for the dining halls. You’ll want to check out PLUS Swipes and Flex if you want to grab a bite to eat outside of the dining halls.

What happens if I run out of Meal Swipes?

Nobody panic – if you run out of Meal Swipes, we got you. You can add Flex or with cash, debit or credit (MasterCard/Visa) by paying our door rate. We promise we’ll never let you get hangry.

It’s the end of the week and I’ve got extra Meal Swipes – do they roll over to the next week?

Nope! Meal Swipes expire every week and do not roll over. Unfortunately you’ll have to wait until they reset the following Thursday morning. This is a use-em-or-lose-em situation, so get swiping.

A PLUS Swipe is a special type of swipe that comes included in your Meal Plan. You can use your allotted PLUS Swipes to enter the dining halls OR to get special combos at our retail locations (think Wendy’s, Chick-fil-A, Subway, Med Deli, etc.) around campus.

Where can I use my PLUS Swipes?

Lots of places! We’re constantly expanding what locations accept PLUS Swipes and what PLUS combo meals we offer based on popularity and student feedback. We have a comprehensive list of which locations accept PLUS Swipes and what combos are being served!

How many PLUS Swipes do I have?

All of our meal plans come with 2 PLUS Swipes (per week) included in their total allotted swipes.

When can I use my PLUS Swipes?

Meal plans for Fall 2020 begin on Monday, August 03, 2020. Meal Plan Holders may have a maximum of two meals per meal period and there must be at least 15 minutes between first and second order. Subject to the operating hours of the dining facility, Meal Periods are designated in the dining tracking system as:

  • Breakfast: 5AM – 10:59AM
  • Lunch: 11AM – 1:59PM
  • Late Lunch: 2PM – 4:59PM
  • Dinner: 5PM – 8:59PM
  • Late Night: 9PM – 3AM

That is to say, if you use a PLUS Swipe to grab breakfast at 8AM, you won’t be able to use another PLUS or Meal Swipe until 8:15AM. So plan your meals accordingly.

Are my PLUS Swipes extra swipes?

No – your PLUS Swipes are included in the total number of swipes on your meal plan. For example, if you sign up for a Weekly 21 you’ve got 21 Swipes in total that week, and 2 of them can be used as PLUS Swipes. If you’ve got 21 Swipes (2 PLUS) and you purchase a PLUS combo at Wendy’s, your total will go down to 20 Swipes (1 PLUS).

What happens if I run out of PLUS Swipes?

When you run out, you run out. Once you use your 2 PLUS Swipes for the week, they’re gone and you can’t purchase more until they reset the following Thursday morning. Them’s the breaks.

It’s the end of the week and I’ve got extra PLUS Swipes – do they roll over to the next week?

Nope! PLUS Swipes are like Meal Swipes – they expire at the end of the week. This is a use-em-or-lose-em situation, so get swiping.

Flex is FOOD MONEY! It’s associated with your Meal Plan and works just the way a pre-paid debit card works – add money, then use it to buy FOOD!

What can I use Flex for?

If you’re buying food on campus, you can use Flex to buy it. Flex works at all of our on campus locations – if you want to run into Wendy’s to buy a Frosty on a hot day, use Flex! If you want to grab some snacks and supplies from Rams Market, use Flex! If you want to have a pizza or Takeout Central delivered to your residence hall use Flex!

Does Flex come with my meal plan?

Yes! All meals plans automatically come with Flex and you can add Flex whenever you need it throughout the semester as long as you have a meal plan.

Weekly 21: Comes with $50 Flex

Weekly 14: Comes with $100 Flex

Weekly 6: Comes with $200 Flex

How do I add Flex?

Adding Flex is easy! Simply log into your One Card and click on the “Add Flex tab” at the top of of the page. Type in the amount of Flex you want, and voila! It’s automatically added to your student account and will appear in Connect Carolina in 3-5 business days. It is ready to use on your One Card right away.

Flex can only be added in $50 increments.

When does my Flex expire?

Flex rolls over from semester to semester until you graduate, as long as you are a Tar Heel (i.e. you are consistently enrolled at UNC-Chapel Hill for your college career with no breaks [summer breaks don’t count]).

Can I get Flex if I don’t have a meal plan?

Nope, Flex is exclusively associated with meal plans, so you can only add Flex to your One Card when you actively have a meal plan. If you had Flex leftover from your meal plan from the year before but don’t plan on having a meal plan this year, no worries – your Flex still rolls over and you can still use it, you just won’t be able to add any more Flex when you run out.

I added Carolina Convenience onto my One Card – is that Flex?

It’s not! Carolina Convenience and Flex are two different things – here’s a quick breakdown:

Carolina Convenience is managed by our good friends at the One Card office, and is money that you put on your One Card (either by cash, check or MasterCard) and that can be used for everything on campus (laundry, textbooks, snacks, etc.)

Flex is managed by Carolina Dining Services and is money that you put on your One Card (by charging it directly to your student account) and that can be used for purchasing food on campus (for all on campus locations and on campus delivery).

Why can’t I just use my debit card on campus?

If you feel comfortable using a debit or credit card, you can! We accept Mastercard/Visa and debit at all of our locations. There is no discount for using Flex. Here are some advantages to using Flex instead of a debit card if you’re on the fence about it:

  1. Flex is convenient! It’s on your One Card, it works right away when you add it, and you don’t have to worry about carrying an extra card.
  2. Flex helps you budget! If you need to track how much money you spend on food, Flex helps you with that since it is ONLY for purchasing food.
  3. Flex is sometimes covered by Financial Aid! If you are receiving a financial aid package while you attend UNC-Chapel Hill, contact the Office of Scholarships and Student Aid to find out if your aid package covers Meal Plans or Flex.